Refund Policy

Last Updated: May 25, 2026

Our Guarantee

We are confident in the quality and effectiveness of LeanBurn Drops. If, after at least 30 days of consistent use, you are not completely satisfied with your results, the product, or your overall experience — we will issue you a full refund. No questions asked.

Eligibility for a Refund

To be eligible for a refund:

• Your refund request must be submitted within 60 days of your original purchase date.
• You must have used the product for at least 30 days.
• You must contact our support team before returning any product.
• Proof of purchase (order number or confirmation email) may be required.

How to Request a Refund

To initiate a refund, please follow these steps:

• Step 1: Email us at contact@customeres.com with the subject line: "Refund Request – [Your Order Number]"
• Step 2: Include your full name, email address used at checkout, and order number.
• Step 3: Briefly describe your experience and reason for requesting a refund.
• Step 4: Our support team will respond within 24–48 business hours with return instructions.

Return Shipping

In some cases, you may be asked to return unused or partially used bottles. Our team will provide you with the return address upon approval of your refund request. Please do not send any returns without first receiving authorization.

Refund Processing Time

Once your return is received and your refund is approved:

• Your refund will be processed to your original method of payment.
• Please allow 5–10 business days for the refund to appear on your bank or credit card statement.
• If you haven't received your refund after 10 business days, please check with your bank or credit card company first, as processing times vary.

Non-Refundable Items

The following are not eligible for refunds:

• Orders requested for refund after the 60-day guarantee window has expired
• Digital bonus products (e-books and bonus courses) are non-returnable once accessed
• Shipping and handling fees (where applicable)

Late or Missing Refunds

If you have not received your refund after the processing period:

• First, re-check your bank account or credit card statement.
• Contact your credit card company — it may take additional time for the refund to officially post.
• Contact your bank directly, as there is often some processing time.
• If you've done all of the above and still have not received your refund, please email us at contact@customeres.com.

Direct Merchant Refunds

Please note that leanbrundrops.com is an affiliate review site. Purchases of LeanBurn Drops are processed by the official manufacturer/merchant. For refunds on direct orders, you may also contact the merchant's customer service team via the contact information provided in your purchase confirmation email or receipt.

Contact Us

If you have any questions about our refund policy, please don't hesitate to reach out:
Email: contact@customeres.com
Response Time: 24–48 business hours